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      Status Page
      • 28 Sep 2024
      • 1 Minute to read
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      Status Page

      • Updated on 28 Sep 2024
      • 1 Minute to read
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      Article summary

      Overview

      The Volumez Status Page provides real-time updates on the availability and performance of our services. It helps you stay informed about system health, incidents, and maintenance events.

      Access the page at: https://volumez.statuspage.io/.

      Status Indicators

      • Operational: All systems are functioning normally.

      • Degraded Performance: Some services are slower than usual.

      • Partial Outage: Certain services are experiencing issues.

      • Major Outage: Multiple services are significantly impacted.

      • Maintenance: Planned or emergency work is being carried out.

      Service Tests

      Our status page monitors key aspects of our services, including:

      • Volumez SaaS:

        • Volumez Engine - Healthiness of basic functions.

        • API Gateway Operational Status.  

        • Database Accessibility.

        • Network Connectivity between all service components.

        • Login Ability.

      • Volumez Website:

        • Authentication Services

      • Volumez Documentation Site (Up/Down).

      These checks ensure that all critical components are functioning as expected and that users are able to access all Volumez functions.

      Incident & Maintenance Updates

      • Incident History: A log of recent and resolved incidents, with timestamps and status updates.

      • Scheduled Maintenance: Details of upcoming maintenance, including affected services and expected impact.

      Staying Updated

      • Notifications: Subscribe via email, Slack, Teams or RSS for real-time updates on incidents and maintenance.

      • Incident Investigation: Quickly verify if any current issues are related to your experience by checking recent incidents.

      Contact Support

      For issues not reflected on the status page, contact us at support@volumez.com or visit Volumez documentation site and help center.

      Query from API:

      • Get Main Status page details:

      curl https://volumez.statuspage.io/api/v2/status.json | jq .status

      • Get current status by component name:

      curl https://volumez.statuspage.io/api/v2/components.json | jq . | jq -r '.components[] | select(.name == "Volumez SaaS") | .status'

      • Get all components data:

      curl https://volumez.statuspage.io/api/v2/components.json | jq .

       

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